Prior to enquiring about an all-electric SUV, Renee had previously used Motorfinity back in 2022 to purchase a brand-new car. Her car at the time was very much on its last legs and was becoming a financial burden to her, making it an easy decision to reach out to us. And due to being an eligible frontline worker as a retired teacher, she made the wise choice of purchasing a brand-new Audi A1 at a heavily discounted price.
Roll on 4 years, Renee was now in the market for an all-electric SUV. And given the fantastic experience she had with Motorfinity the first time, decided to enquire about our stock of EVs.
From here, our knowledgeable team took Renee’s lifestyle requirements into account and matched her with the ideal car – a Ford Puma Gen-E.
In addition to this perfect match, the car was available at an incredible discounted price of over £12,000. This yet again provided Renee with an easy decision as a discount of this size made it affordable to make the switch to a brand-new EV.
Read Renee’s customer story to find out more about Renee, why she wanted to make the switch to an EV, and her reasoning behind becoming a return customer with Motorfinity.
Renee
Retired Teacher
Like many in the teaching profession, Renee lived a busy lifestyle as a full-time teacher.
Busier still, she was also a mother to 3 young children, meaning that childcare costs and time had to be prioritised accordingly. And to manage these factors, she always relied heavily on her trusty ‘supermini’ as it was then classed.
While priorities may have changed once retiring after 30 years’ service, one constant remained: the need for a desirable car.
And with the cost of fuel playing a major influence on her decision, Renee most recently opted to make the switch to an EV. More importantly, an EV that allows her to easily accommodate commutes to see family and friends, while also supporting her profession as a Community Reporter for us at Motorfinity.
We thank Renee not only for the great community support she provides in her role at Motorfinity, but also for her essential 30+ years’ service as a teacher.
“After completing over 30 years’ service in education, discovering eligibility through Motorfinity as a retired teacher has made a world of difference to me. I found that I could access an incredible discount enabling me to buy a brand-new car with a fabulous specification. Although economy is still a priority, Motorfinity has made a little bit of luxury affordable at this time of my life.”
Renee's highlight experiences with Motorfinity
Made huge savings
Saved over £12,000 on a brand-new car
Able to afford the switch to an EV
The impressive discount allowed Renee to afford a new all-electric SUV.
Enjoyed frequent and consistent communication
No hard sell - just received helpful customer service throughout.
Enjoys a great selection of features
Including heated seats and steering wheel, huge boot, high driving position, and more!
An eager returning customer
Second time using Motorfinity after a positive first time experience.
Unbeatable discount
The thought of purchasing a brand-new EV with a high-spec package would have been alien to Renee had she approached a main dealer.
But with Motorfinity, our dedicated team were able to source a jaw-dropping discount of over £12,000 which made purchasing her dream car an affordable reality.
“There is no hard selling, it’s all about finding the best deal possible. The savings have been unbeatable. The exclusive price is so good it has ensured there’s equity in my vehicle at the end of the agreement.”
Successfully switched to an EV
Converting to an electric car was a natural choice for Renee. With fuel costs escalating and EVs becoming more affordable, she was convinced that it was the way to go. So, without a second thought, Renee began the enquiry process in October 2025 in preparation for ordering a new plate car ready for March.
Very much like her first experience with Motorfinity, she was in safe hands. Luke, her dedicated account manager, quickly sourced an outstanding deal that Renee was happy to secure from the outset.
This included:
- Huge discount of over £12,000 (including a full EV grant of £3,750)
- Free EV home charger worth £1,000
- 10,000 free electric miles on her tariff
- 5 years’ free service plan
“I couldn't be happier. Four years after my first effortless purchase with the company, rising fuel costs prompted this switch to electric. The big question I’m asking is why did I ever worry about switching to electric? Do I love the car? YES! Would I ever go back to a petrol version? NO WAY! I’m so glad I made the switch, I love it.”
Outstanding customer service
During Renee’s time with Motorfinity, our friendly team ensured that she received a personalised customer experience. From listening to her requirements, sourcing the best possible deal, and arranging a delivery date – which she was regularly kept informed about – we ensured a smooth process throughout.
Renee’s customer experience highlights include:
- Always being able to speak to a dedicated account manager – including both the Sales and Delivery team
- No pushy salespeople – just a friendly team looking to find the best possible deal
- Achieving unbeatable prices – sourcing the best possible deals for both her new car and part-exchange
- A simple and stress-free experience throughout – From initial enquiry through to delivery
“Motorfinity keep it simple and stress-free. From listening to your needs, completing your order, sorting out any finance requirements, negotiating your part-exchange, to updating on progress and delivery arrangements. Friendly, efficient, and professional. It really is a 5-star operation.”
Life-style friendly features
Being a retiree, it was especially important to Renee that her new car would suit her lifestyle, while making her motoring experience as simple as possible.
The team at Motorfinity listened to her requirements and matched her with a car that provided a number of desirable features to make this possible.
Her top 6 favourite features include:
“Heated seats are a dream, but I always thought it would be great to have a heated steering wheel too. Now I have both – no apologies, I’m loving it.”
“This has made a massive difference. I always seem to have my hands full – no problem – and no weighty boot lid to haul up or down.”
“The Ford Puma is classed as a compact SUV, but it is surprisingly roomy. Big enough to chauffeur the grandkids these days – they love it – and the extra unique storage space more than accommodates my passion for gardening: visits to the garden centre to buy all those bags of compost, and my ‘never enough plants’ ethos, fit sweetly with the waterproof gigabox feature.”
“As a leggy, tall, older woman, the higher position means less struggle – getting in and out of the vehicle is a breeze.”
“Discovering this new feature was a magical moment on my return from holiday. Tired after a long flight home, I drove home in the early hours. Lo and behold, as if by magic, my lovely Puma lit my path with auto high beam. No fear of affecting other road users with the glare.”
“Having had 2 previous little lapses resulting in attendance at speed awareness courses, I’m grateful for the Puma’s timely reminders of the speed limit. The speed warning sensors trigger chimes. This car is fun to drive but likes to remind you to stay safe and within the law.”
“All the features I had come to love were there, and much more for less money.”
A repeat positive experience
Renee previously purchased a car through Motorfinity as her car at the time was becoming a financial burden. Given her situation, it was especially important to find a car that fit her lifestyle at the right price, while also being immediately available.
The team acted quickly, sourcing Renee with a brand-new high-spec Audi A1 at a discounted price that would otherwise have made it unaffordable. Better still, the Delivery team ensured that the car was delivered to Renee’s house within 2 weeks of ordering.
Like many of our customers, Renee was provided with outstanding customer experience that encouraged her to use our services again without a second thought.
“The first time I used Motorfinity, I needed a car quickly. That little runaround was spluttering to a final halt when I was offered the chance of a beautiful in-stock car by my dedicated account manager at Motorfinity. Built to a high spec, it was already in the country and the team at Motorfinity made the whole process so easy. It was trailer-delivered to me within 2 weeks. When the end of my 4-year agreement was looming, I had no hesitation to return to Motorfinity for advice about a replacement vehicle.”
Purchase your discounted EV today
Could you relate to Renee's story?
At Motorfinity, we provide a ‘thank you’ to eligible frontline workers by offering exclusive discounts on a wide range of brand-new cars as acknowledgment for their dedication to our communities.
Are you in the market for a new car? Perhaps thinking of making the switch to an EV? Get in touch with our friendly team today, who make it their mission to find a car that matches your lifestyle at the best possible price.
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