Like many frontline workers, Jess was in the market for a car that could successfully balance both her personal and professional life. And as the Chair of West Midlands Police Federation, spends much of her time on the road, which made choosing a suitable car essential for creating a positive motoring experience.
Having previously bought cars from dealerships, Jess saw Motorfinity advertised on the West Midlands Police Federation website for special car deals and discounts and was pleasantly surprised by the prospect of purchasing her dream car in the comfort of her own home.
Sound too good to be true? In Motorfinity’s case, it isn’t.
Instead, Jess experienced unbeatable customer service. No pushy salespeople. No hidden costs. No delays. Just a friendly team of experts guiding her throughout the process from choosing her car, through to organising a delivery date.
Read Jess’ customer story to find out more about her role, her motoring requirements as a frontline worker, and her highlight experiences of purchasing a car through Motorfinity.
Jess Davies
Chair of West Midlands Police Federation
Being the Chair of West Midlands Police Federation, no two days are the same for Jess. Whether she is attending meetings with MPs and stakeholders, engaging in press responsibilities or resolving misconduct matters, her role carries a number of responsibilities.
But one aspect remains constant for Jess: she is frequently commuting and spends much of her time on the road.
Her extensive time commuting coupled with a passion for negotiating and influencing on behalf of her colleagues for better conditions therefore makes the need for a desirable car essential.
And after hearing about the great discounts she could save through Motorfinity, reached out to us in search of a new car. Our friendly team then guided her every step of the way. Swiftly determining Jess' requirements to match her with a brand-new car that suited her lifestyle as a frontline worker.
"I was really impressed with how quick and easy the whole process was. It was so easy! I did it all online with phone calls guiding me throughout without any pushy car salespeople! A seamless process that really was a dream."
Jess’ highlight experiences with Motorfinity
Made great savings
Saved £100s on a brand-new car
Drove away in a top-spec model
Exclusive price meaning Jess could afford the top-spec model
Outstanding customer service
Guided throughout the process by our friendly team
A simple, stress free process
A straightforward process achieved from the comfort of Jess' own home
Matched with a suitable car
Secured a car that matched Jess' lifestyle requirements
A simple car buying experience
Having previously only purchased cars in person, Jess was initially apprehensive about buying a car online.
But once she contacted our team, her fears were swiftly put to rest as she experienced a stress-free process from the outset. Purchasing her car simply consisted of:
- Talking through her requirements
- Identifying a car with a desirable trim level
- Placing an order with our team
- Booking a delivery date
- Receiving her car on time
There were no challenges or delays throughout this process, making for a swift and simple car buying experience.
"I was really impressed with how simple the car buying experience was with Motorfinity. I still can`t believe how quick and easy the whole process was."
Supported by a friendly, insightful team
At Motorfinity, our staff are key to providing positive customer experiences – and Jess’ was no exception.
Our professional team guided her throughout. From helping identifying a car that provided a great blend of practicality and luxury, to keeping her updated and informed at each step, Jess acknowledged that she was in safe hands.
The team's approach ensured that Jess could place her confidence in our ability to meet her requirements and deliver a desired car to the agreed deadline.
"The customer service I received before, during and after sale was outstanding. I had all the information I needed and was supported throughout. Overall, a fantastic service and lovely friendly staff."
Drove away in a desirable car at an affordable price
In addition to the great customer service Jess received, she was able to purchase a Renault Clio Espirit at a discounted price. This saved her hundreds of pounds, which allowed her to afford the premium Espirit trim and experience the luxuries that it provides.
And as someone who prefers to have a new car on a fairly regular basis, the affordability that Motorfinity offers really suits Jess’ lifestyle.
"I really liked the affordability. I was able to choose a higher spec car at a really low monthly payment. It is more important to me to have a new car every 3-4 years rather than own one, so this suits me down to the ground. The price was extremely competitive and I’ve got a lot of features for an affordable price."
Enjoys a luxury motoring experience whilst commuting
With spending much of her time commuting, it was important for Jess to find a car that provided a luxury experience.
And with the Espirit trim level, her Renault Clio provides a great selection of premium features including:
- Hands free mobile capability
- Apple CarPlay
- Built-in sat nav
- Heated windscreen
- Heated seats and steering wheel
- And much more
With this tech at her fingertips, it makes her commutes far more practical and enjoyable.
"My favourite features are Apple CarPlay, the built in sat nav, and the heated seats and steering wheel – I never knew I needed the latter, but I love it! The heated seats and steering wheel are great for those cold dark winter days and nights!"
A car buying service recommended to other frontline workers
Given Jess’ positive experience, she will be recommending our outstanding service to other frontline workers who may be unaware of the exclusive benefits we offer.
Everyone at Motorfinity is thrilled to have supported Jess in finding her dream car and hope to do the same again in the future!
"Yes, I would absolutely recommend Motorfinity. They made it so quick and easy to get a brand-new car at a really competitive price and there is no pressure or pushiness at all."
Purchase your discounted car today
Did Jess’ customer story resonate with you?
At Motorfinity, we provide a ‘thank you’ to eligible frontline workers across the country by offering exclusive discounted prices on brand-new cars as an acknowledgement of their unparalleled importance to our communities.
If you’re a frontline worker in the market for a new car, you too could be driving in a luxury car for less. Our friendly team are readily available and are on hand to match you with the car you deserve.
Speak to a member of the teamFAQs
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